I cannot praise Melanie enough for her insight and expertise

‘I cannot praise Melanie enough for her insight and expertise on town planning matters.

After having been told by my local council that the removal of a restrictive covenant pertaining to the sale of alcohol and a permit for such will need to be taken to the supreme court for it to be granted, I then sought the advice of a so called specialised legal firm on the matter,  who simply confirmed what the council town planner expressed as fact.

To say that I was in a world of pain would be an understatement, but by a stoke of good fortune I found Change Of Plan online and with one quick call to Melanie was put into a far more realistic and positive state of mind.

Her professionalism and high understanding on the matter provided very firm conclusive evidence that what I was told was in fact not totally the case, and her help with resubmission of application to council provided what ultimately was my desired outcome.

Highly recommend her to anyone on such matters.’

Adrian T, Ascot Vale

Insightful and creative problem solving

‘Melanie Ellis of Changeofplan was remarkable to work with! She understood our special needs and worked creatively to assist our planning. Melanie’s advice was always accurate, her response timely and supportive, and her team communicated each step in the process clearly and efficiently. Navigating the numerous challenges would have been more than discouraging if Melanie and her team had not instilled confidence and trust in their services. We highly recommend Changeofplan!’

RRM, Burwood

Everything that you could want in a town planning consultant

‘Excellent professional service. Highly responsive with considered, pragmatic, and expert advice. Persistent on complex matters with firm and outcomes focused advocacy as required. Everything that you could want in a town planning consultant.’

Ben K, Chelsea

Would not hesitate to recommend Melanie

‘Carli is friendly, helpful and listens to my concerns with patience.

Melanie is very professional and combined with her sound planning knowledge efficiently and skilfully guided me successfully through the planning permit and VCAT process.

I would not hesitate to recommend Melanie or engage her for any future projects.’

Liz, Huntingdale

Always achieved a successful result in a timely manner

‘I cant fault these guys, Melanie and Carli’s attention to detail and care for there clients are second to none, they have helped me on numerous occasions and always achieved a successful result in a timely manner, thanks again’

Cori J, Carrum

Nothing ever too much trouble

‘I could not fault the work that Change of Plan (CoP) did or praise them highly enough for achieving a positive result from Baw Baw Council for a planning permit, being the third business requested to do so.  Where the other 2 failed, CoP jumped in, boots and all, never waivered, continued on the path to success and we now have a planning permit.  I could not recommend them more highly, nothing ever too much trouble, able to communicate with shire planners and the property owner to get results, great follow up, well monitored from beginning to end, Thank you, Change of Plan’

Tamara, Noojee

Efficient, knowledgeable, organised and responsive

‘Melanie and Carli at Change of Plan were efficient, knowledgeable, organised and responsive. You couldn’t ask for more really.’

Marika S, North Melbourne

Don’t have a second thought

‘Don’t have a second thought, Change of plan (Melanie and Carli) will get the work done. I had a complex plan that needed planning approval from the council and knew it would take some time. Approached multiple Town planners, but all were too eager to set the deal without understanding the complexity. Change of plan gave very genuine inputs and professional recommendations, realistic time, and unforeseen situations that might arise and how to deal with them. Certainly, in my situation, I had saved a few thousand due to Melanie’s recommendation and got my planning permit before the expected date.’

Harish B, Rowville

They made the entire process so easy

‘Needed a council permit, so I reached out to Carli and Melanie at Change of Plan and I do not regret it. With there help and expertise, I was able to get the council approval I needed for my business and they made the entire process so easy for me to deal with. From the start, they took control of my application and maintained constant communication with me regarding updates. I will not hesitate to use Change of Plan’s services in the future if needed.’

Vivek P, Dandenong

Confident that we had chosen the best team to help us

‘Before we’d even made a decision to extend out unit, Melanie very kindly took the time to talk through what we were proposing to see whether it was even possible. Her knowledge and expertise allowed us to make an informed decision before proceeding. Thanks to Change of Plan we have now had our Planning application approved by Council. Both Melanie and Carli were super helpful from start to finish and always took the time to explain things so we could understand. They were always prompt in replying to emails and kept us regularly updated as our application progressed. We were very happy with the end result and feel confident we had chosen the best team to help us out. We highly recommend Change of Plan.’

Nic McGuire, Moorabbin

A tremendous help as we started our new business

‘Change of Plan was a tremendous help to us as we started up our new business. We found Carli and Mel to be very professional, informative and responsive and we felt at ease knowing they were taking care of our planning for us. Very highly recommended!’


Got our planning permit through fast and without any fuss

‘Melanie and Carli were extremely helpful and managed to get a planning permit through council for us fast and without any fuss.’

Kirsty Day, Abbottsford

I felt much more confident

‘Melanie was of great assistance in helping me prepare for a VCAT case against a development next door to us. She gave me an idea of what to expect, how to present and then helped me ensure my presentation was thorough and accurate. I felt much more confident knowing that I was walking in there prepared. The outcome was mostly in our favour and it was a suggestion of Melanie’s that I think got us over the line. Thank you for your help Change of Plan – I wouldn’t hesitate to use you again if I find myself back at VCAT!’

Rachael O.

We were constantly kept up to date

‘We are very impressed with Melanie and her team’s work on getting our planning permit, we were constantly kept up to date with the progress and every inquiry was responded very quickly.
The planning permit arrived on schedule and was largely due to her help.’

David Yang

More than satisfied with all outcomes

‘The team at Change of Plan handled everything professionally. We engaged them to manage a permit application with Bayside City Council and were more than satisfied with all outcomes – the cost, execution and result.’

Steve Beatty, Vanicorp Pty Ltd

Exceptional in their approach

‘I was guided through the entire process of my application. The team at Change of Plan was exceptional in their approach to removing my property’s restrictive covenant. In the end, they achieved the best outcome for me.’

Dhaval K.

Our enquiries were responded to promptly

‘We are very impressed with Change of Plan’s work. They kept us up-to-date on the project’s progress, all our inquiries were responded to promptly – and our planning permit arrived right on schedule.’

Mark Rabavolgyi

Wouldn’t hesitate to engage them again

‘Change of Plan was both professional and prompt. They helped us extend our business’ opening times and liquor licensing, and we wouldn’t hesitate to engage them again.’

Tim F, Benjys Bar

They’ll deliver your dream home

‘With Change of Plan, we’ve built so many fantastic projects. They’re the go-to team for professional planning – they’ll skilfully handle and deliver your dream home or any other project you need.’

Marc Milner, Delco Building Group

Everything I hoped for

‘Change of Plan achieved an incredibly fast turnaround – and the result was everything I hoped for. I was impressed with their professionalism and personal approach. I would recommend them to anyone who wants to save time, money and stress.’

Maryana, Cranbourne West

Sound town planning advice

Through sound town planning advice, Change of Plan handled our application for the removal of a title covenant. They helped us achieve the desired outcome without fuss.’

Simon Brewin

Kept us informed throughout

‘After we submitted an application for an amendment, Council asked us to supply information that we didn’t understand. Thankfully, Change of Plan managed the process immediately, keeping us informed throughout. Their knowledge of planning requirements made the process incredibly hassle-free.’

Gail, Mt Eliza

A positive outcome for us

‘Our company engaged Change of Plan to assist with a planning permit. It was a pleasure working with them. They took the time to understand our requirements and liaised with Council to obtain a positive outcome for us.’

ATCO, Dandenong South

Turned a disastrous process into a smooth one

‘We cannot thank Change of Plan enough for their efforts. They turned a disastrous process into a smooth one. Our plans were approved by Council so efficiently – a testament to Change of Plan’s relentless efforts and thoughtfulness.’

James, Frankston

Got our project over the line the first time around

‘We appreciate Change of Plan’s involvement in all aspects of our VCAT submission. They were able to work through every issue we faced and got our project over the line the first time around. Their reliable advice helped us with our subdivision – and we have no hesitation in recommending them.’

L Jarratt and G Turner

Very impressed

‘We were very impressed with the town planning services offered by Change of Plan. They explained matters in a way that was easy for us to understand, and I wouldn’t hesitate to recommend them.’

Denise Law

I knew I was in good hands

‘From the moment I contacted Change of Plan, I knew I was in good hands. They clearly explained what was required and kept to their timeframes. They delivered the required reports exactly when stated.’

Tamer Soliman

Their partnership was an important aspect of my design strategy

‘We engaged Change of Plan on a number of projects. Their input and detailed approach were incredibly valuable. Their partnership has been an important aspect of my design strategy – with an exceptional response time and honest approach. I recommend them highly to other designers, developers and architects.’

Mike Mettes, DCI Building Services

We were always informed

‘Change of Plan’s service was efficient, and their communication was excellent. We were always informed with updates on the progress of our work.’

Peter, Rosebud

Kept us informed of the project’s progress

‘At all times, Change of Plan kept us informed of the project’s progress. We’d like to thank them for the work they’ve done – it’s very much appreciated. I would be happy to engage the team again for future projects.’

Maria, Bentleigh East

Our application went through without a hitch

‘Change of Plan was extremely helpful in my application for a planning permit. Their intricate knowledge of how Council works and prompt responses saw our application go through without a hitch! Well regarded in the town planning department of Kingston, I wouldn’t hesitate to enlist their expertise again.’

Rebecca Brugman

A willingness to advise on the extra detail

‘You’ve been professional in all aspects and helped our family get another step closer to building our dream home. Your willingness to advise on the extra detail has made our submission very easy.’

D & A Biasuzzo, Mount Eliza

We were helped all the way through the application process

‘Change of Plan addressed all our enquiries quickly and advised us on every issue that arose. They helped us through the application process and a successful VCAT hearing.’

Julia and Alex H

Professional advice that suits my budget, goals and requirements

‘I always trust Change of Plan with all my town planning services. I know from the get-go that I’ll be given professional advice that suits my budget, goals and requirements. From project to project and design to design, I strongly recommend Change of Plan’.

J Reardon, Mobile Billboards Australia

They met all their promises

‘In the past, I had always used large companies for my jobs. But the personal touch just wasn’t there. After I engaged Change of Plan, they met all their promises – and I couldn’t be more pleased with the quality of work.’

Chris Jonker

A must on every project

‘Change of Plan’s detailed experience in town planning make them a must on every project we undertake. Their advice is accurate and helpful, and we always receive a response from Council much faster.’

Peter Hendy,

We achieved the desired outcome for the client

‘It has been a pleasure having Change of Plan on our team. During the design development, their advice and ongoing liaison with Council meant we achieved the desired outcome for our client.’

Jake Dorian, Enlight Building Design