Reviews

‘Melanie Ellis of Changeofplan was remarkable to work with! She understood our special needs and worked creatively to assist our planning. Melanie’s advice was always accurate, her response timely and supportive, and her team communicated each step in the process clearly and efficiently. Navigating the numerous challenges would have been more than discouraging if Melanie and her team had not instilled confidence and trust in their services. We highly recommend Changeofplan!’

RRM, Burwood
2023

‘Carli is friendly, helpful and listens to my concerns with patience.

Melanie is very professional and combined with her sound planning knowledge efficiently and skilfully guided me successfully through the planning permit and VCAT process.

I would not hesitate to recommend Melanie or engage her for any future projects.’

Liz, Huntingdale
2022

Cori J, Carrum
2022

‘I could not fault the work that Change of Plan (CoP) did or praise them highly enough for achieving a positive result from Baw Baw Council for a planning permit, being the third business requested to do so.  Where the other 2 failed, CoP jumped in, boots and all, never waivered, continued on the path to success and we now have a planning permit.  I could not recommend them more highly, nothing ever too much trouble, able to communicate with shire planners and the property owner to get results, great follow up, well monitored from beginning to end, Thank you, Change of Plan’

Tamara, Noojee
2022

Marika S, North Melbourne
2022

Harish B, Rowville
2022

‘Needed a council permit, so I reached out to Carli and Melanie at Change of Plan and I do not regret it. With there help and expertise, I was able to get the council approval I needed for my business and they made the entire process so easy for me to deal with. From the start, they took control of my application and maintained constant communication with me regarding updates. I will not hesitate to use Change of Plan’s services in the future if needed.’

Vivek P, Dandenong
2021

‘Before we’d even made a decision to extend out unit, Melanie very kindly took the time to talk through what we were proposing to see whether it was even possible. Her knowledge and expertise allowed us to make an informed decision before proceeding. Thanks to Change of Plan we have now had our Planning application approved by Council. Both Melanie and Carli were super helpful from start to finish and always took the time to explain things so we could understand. They were always prompt in replying to emails and kept us regularly updated as our application progressed. We were very happy with the end result and feel confident we had chosen the best team to help us out. We highly recommend Change of Plan.’

Nic McGuire, Moorabbin
2021

‘Change of Plan was a tremendous help to us as we started up our new business. We found Carli and Mel to be very professional, informative and responsive and we felt at ease knowing they were taking care of our planning for us. Very highly recommended!’

isolde!
2021

‘Melanie and Carli were extremely helpful and managed to get a planning permit through council for us fast and without any fuss.’

Kirsty Day, Abbottsford
2021

‘Melanie was of great assistance in helping me prepare for a VCAT case against a development next door to us. She gave me an idea of what to expect, how to present and then helped me ensure my presentation was thorough and accurate. I felt much more confident knowing that I was walking in there prepared. The outcome was mostly in our favour and it was a suggestion of Melanie’s that I think got us over the line. Thank you for your help Change of Plan – I wouldn’t hesitate to use you again if I find myself back at VCAT!’

Rachael O.
2021

‘We are very impressed with Melanie and her team’s work on getting our planning permit, we were constantly kept up to date with the progress and every inquiry was responded very quickly.
The planning permit arrived on schedule and was largely due to her help.’

David Yang

‘The team at Change of Plan handled everything professionally. We engaged them to manage a permit application with Bayside City Council and were more than satisfied with all outcomes – the cost, execution and result.’

Steve Beatty, Vanicorp Pty Ltd

‘I was guided through the entire process of my application. The team at Change of Plan was exceptional in their approach to removing my property’s restrictive covenant. In the end, they achieved the best outcome for me.’

Dhaval K.

‘We are very impressed with Change of Plan’s work. They kept us up-to-date on the project’s progress, all our inquiries were responded to promptly – and our planning permit arrived right on schedule.’

Mark Rabavolgyi

‘Change of Plan was both professional and prompt. They helped us extend our business’ opening times and liquor licensing, and we wouldn’t hesitate to engage them again.’

Tim F, Benjys Bar

‘With Change of Plan, we’ve built so many fantastic projects. They’re the go-to team for professional planning – they’ll skilfully handle and deliver your dream home or any other project you need.’

Marc Milner, Delco Building Group

‘Change of Plan achieved an incredibly fast turnaround – and the result was everything I hoped for. I was impressed with their professionalism and personal approach. I would recommend them to anyone who wants to save time, money and stress.’

Maryana, Cranbourne West

Through sound town planning advice, Change of Plan handled our application for the removal of a title covenant. They helped us achieve the desired outcome without fuss.’

Simon Brewin

‘After we submitted an application for an amendment, Council asked us to supply information that we didn’t understand. Thankfully, Change of Plan managed the process immediately, keeping us informed throughout. Their knowledge of planning requirements made the process incredibly hassle-free.’

Gail, Mt Eliza

‘Our company engaged Change of Plan to assist with a planning permit. It was a pleasure working with them. They took the time to understand our requirements and liaised with Council to obtain a positive outcome for us.’

ATCO, Dandenong South

‘We cannot thank Change of Plan enough for their efforts. They turned a disastrous process into a smooth one. Our plans were approved by Council so efficiently – a testament to Change of Plan’s relentless efforts and thoughtfulness.’

James, Frankston

‘We appreciate Change of Plan’s involvement in all aspects of our VCAT submission. They were able to work through every issue we faced and got our project over the line the first time around. Their reliable advice helped us with our subdivision – and we have no hesitation in recommending them.’

L Jarratt and G Turner

‘We were very impressed with the town planning services offered by Change of Plan. They explained matters in a way that was easy for us to understand, and I wouldn’t hesitate to recommend them.’

Denise Law

‘From the moment I contacted Change of Plan, I knew I was in good hands. They clearly explained what was required and kept to their timeframes. They delivered the required reports exactly when stated.’

Tamer Soliman

‘We engaged Change of Plan on a number of projects. Their input and detailed approach were incredibly valuable. Their partnership has been an important aspect of my design strategy – with an exceptional response time and honest approach. I recommend them highly to other designers, developers and architects.’

Mike Mettes, DCI Building Services

‘Change of Plan’s service was efficient, and their communication was excellent. We were always informed with updates on the progress of our work.’

Peter, Rosebud

‘At all times, Change of Plan kept us informed of the project’s progress. We’d like to thank them for the work they’ve done – it’s very much appreciated. I would be happy to engage the team again for future projects.’

Maria, Bentleigh East

‘Change of Plan was extremely helpful in my application for a planning permit. Their intricate knowledge of how Council works and prompt responses saw our application go through without a hitch! Well regarded in the town planning department of Kingston, I wouldn’t hesitate to enlist their expertise again.’

Rebecca Brugman

‘You’ve been professional in all aspects and helped our family get another step closer to building our dream home. Your willingness to advise on the extra detail has made our submission very easy.’

D & A Biasuzzo, Mount Eliza

‘Change of Plan addressed all our enquiries quickly and advised us on every issue that arose. They helped us through the application process and a successful VCAT hearing.’

Julia and Alex H

‘I always trust Change of Plan with all my town planning services. I know from the get-go that I’ll be given professional advice that suits my budget, goals and requirements. From project to project and design to design, I strongly recommend Change of Plan’.

J Reardon, Mobile Billboards Australia

‘In the past, I had always used large companies for my jobs. But the personal touch just wasn’t there. After I engaged Change of Plan, they met all their promises – and I couldn’t be more pleased with the quality of work.’

Chris Jonker

‘Change of Plan’s detailed experience in town planning make them a must on every project we undertake. Their advice is accurate and helpful, and we always receive a response from Council much faster.’

Peter Hendy, peterhendydesign.com

‘It has been a pleasure having Change of Plan on our team. During the design development, their advice and ongoing liaison with Council meant we achieved the desired outcome for our client.’

Jake Dorian, Enlight Building Design